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Warning from Trading Standards

posted 18 Aug 2011, 04:20 by Blackwater & Hawley NHW
Rogue Traders are currently cold calling in the North of the County and are carrying out paving and tarmac work. It is alleged that these traders are not providing cancellation rights and increasing agreed prices significantly once work commences.

Trading Standards would advise consumers not to agree to work that is instigated as a result on a cold call or via a leaflet drop. Consumers should obtain at least 3 written quotes from reputable businesses or traders who belong to a recognised trade association, such as the Hampshire County Council Buy With Confidence Scheme. Details of this scheme can be obtained by telephoning 01962 833620, via email at or via the website

Traders who agree work at the home of an individual or at a place other than their usual business premises are required by law to provide consumers with a Notice of Right to Cancel, which gives consumers a 7 day cooling off period. Work should not commence until this period has ended, unless written agreement is first obtained from that consumer beforehand.

If anyone has any information about traders who are cold calling or requires any advice on doorstep crime they can contact Hampshire County Council's Quick Response Team on 01962 833666 (Monday – Friday 0900hrs to 1700hrs) where specially trained officers are on hand to provide assistance.

If urgent assistance is required outside of these hours please contact Hampshire Police on 0845 045 4545.