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posted 1 Apr 2012, 01:23 by Blackwater & Hawley NHW
There has been a lot in the news lately about the miss-selling of Payment Protection Insurance (PPI) by financial institutions who are now being forced to refund customers who have been affected.

This has led to claims management companies springing up offering to make claims on behalf of consumers in return for a fee. Consumers do not need to use claims management companies to claim back insurance that has been miss-sold, they merely need to lodge a complaint with the Financial Ombudsman Service. This is a free service.

In a further twist, Hampshire County Council Trading Standards have received complaints from vulnerable consumers who have received telephone cold calls from criminals who claim to be from claims management companies and offer to claim back mis-sold PPI in exchange for an up front fee.

The victim pays the fee and never receives any service at all.

Hampshire County Council Trading Standards offer a range of support to victims for more information please visit our website