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Cold Calling

posted 15 Feb 2013, 07:25 by Blackwater & Hawley NHW
It has come to our attention that some unscrupulous companies are offering security products under the guise of being affiliated or endorsed by Hampshire Constabulary.

Can I ask you to inform your members that Hampshire Constabularty do not endorse individual security companies or security products and we are not affiliated to any particular companies.

If you receive any cold call by phone, on computer or at the door, advice as always is never to give out personal information and if you choose to make an appointment please make sure it is with a reputable company which offers full cooling off periods etc as advised by Trading Standards. If you feel that you have been misled or are not sure about a company's credentials then Trading Standards are able to advise and their number is: 0845 603 5638. If you are concerned as you have made an appointment with a company or caller who is not quite what they seem Trading Standards Quick Response Team may be able to assist and their number is: 01962 833 666 and if you have been intimidated or harrassed by a cold caller then you can call the Police on 101.

Trading Standards have a Buy With Confidence directory which lists companies providing services that have been checked and verified by Trading Standards for good practice and to obtain a copy of this directory please call: 0845 603 5638.

The guide on buying security products is attached below.
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Blackwater & Hawley NHW,
15 Feb 2013, 07:25
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